Website Terms of Use

Version 1.0 · Effective October 6, 2026

These Terms govern your access to and use of this website and related online tools (the “Site”). By using the Site or affirmatively accepting these Terms when presented, you agree to them on behalf of yourself or the organization you represent. You must be at least 18 years old to create a customer relationship or accept commercial terms through the Site.

1. Informational website; no automatic client relationship

Website content is provided for general informational purposes. Submitting an inquiry, using a design tool, uploading inspiration, receiving a proposal, or creating an event record does not by itself create a consulting engagement or reserve an event date. Specific services are governed by the applicable proposal, statement of work, event agreement, contract or other written terms.

2. Accounts, private links and security

Some features may use accounts, email verification or private tokenized links. You are responsible for safeguarding credentials and private links and for activity performed through them. Notify us promptly if you believe access has been compromised.

3. Limited license and prohibited use

We grant you a limited, revocable, non-exclusive right to use the Site for lawful personal or business purposes. You may not interfere with Site security; attempt unauthorized access; scrape or harvest personal data; upload malicious code; impersonate another person; use the Site to violate law or third-party rights; reverse engineer protected portions of the Site except where law expressly permits; or copy, resell or exploit Site content as a competing service without permission.

4. Intellectual property

The Site, software, branding, logos, original text, graphics, templates, workflows, dashboards, designs and other content are owned by us or our licensors and are protected by applicable intellectual-property laws. Customer-provided material remains owned by the customer or its rightful owner. Unless separately agreed, submitting feedback gives us permission to use that feedback without restriction or compensation.

5. Customer uploads

You represent that you have the right to upload or submit any images, files, text or other content you provide. You grant us a limited license to host, copy, process and display that content as reasonably necessary to provide the requested service. Do not upload unlawful content or sensitive information that is unnecessary for the service.

6. Third-party services

The Site may use or link to third-party services such as hosting, mapping, payment, analytics, communications and social-media platforms. Third-party services are governed by their own terms and policies. We are not responsible for outages, acts or omissions of independent third-party providers except to the extent required by law.

7. No professional advice or guaranteed results

IngoAnalytics website content does not constitute legal, tax, accounting, investment or financial advice. Analytics examples and business recommendations do not guarantee any specific commercial result. Nube concept previews are planning aids; final event installations may reasonably vary because of venue conditions, material availability, balloon characteristics, lighting, weather and approved substitutions.

8. Disclaimer of warranties

To the fullest extent permitted by law, the Site is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, title and non-infringement with respect to the Site. We do not warrant uninterrupted, error-free or completely secure operation.

9. Limitation of liability

To the fullest extent permitted by law, we will not be liable for indirect, incidental, consequential, special, exemplary or punitive damages arising solely from use of the Site. For claims arising solely from free use of the Site, our aggregate liability will not exceed the greater of $50 or the amount paid specifically for the Site feature giving rise to the claim during the six months before the event giving rise to liability. This limitation does not limit obligations that cannot lawfully be limited and does not replace any different liability allocation in a separately signed services or event agreement.

10. Indemnity for misuse

To the extent permitted by law, you agree to defend and indemnify us from third-party claims arising from your unlawful misuse of the Site, your violation of these Terms, or content you submit in violation of another person’s rights. This provision does not require indemnification for our own unlawful conduct.

11. Suspension and termination

We may restrict or terminate Site access when reasonably necessary for security, legal compliance, abuse prevention, nonpayment under separate commercial terms, or material violation of these Terms.

12. Privacy and cookies

Our Privacy Policy and Cookie Notice explain relevant data practices and are incorporated into these Terms by reference.

13. Accessibility

We aim to provide an accessible digital experience and describe our current commitment and contact process in the Accessibility Statement.

14. Governing law and disputes — counsel-review draft

Except where applicable law requires otherwise, these Terms are intended to be governed by Texas law. Before filing a claim, the parties should first provide written notice and attempt in good faith to resolve the dispute informally. Any final arbitration, jury-waiver, class-action-waiver, venue or mandatory-dispute-resolution provision will be presented only after final review for enforceability by qualified Texas counsel. Until then, nothing in this section is intended to waive a right that cannot lawfully be waived.

15. Changes

We may update these Terms. The version and effective date above identify the current version. If a material change affects an existing customer workflow, we may request acceptance of the updated version.

16. Contact

Questions about these Terms may be sent to hello@ingoanalytics.com.